All About Shipping
We ship things—digital and physical—and we want them to always arrive on time. If you have any questions regarding your order, or placing of an order, and how it will ship, this is the place.
Shipping Policies
Digital Files
Digital files are not shipped. If digital files are part of a physical product you purchase, they will be sent separately. How the digital files are sent will vary depending on the platform you used to make the purchase. If there are any issues with the digital files you’ve ordered, please contact me directly at our contact form.
Physical Shipping
For all domestic orders, shipping is calculated automatically at the time of checkout. For most orders, shipping is based on combined product weight. In most situations, the following shipping items are available for domestic U.S. orders:
Standard Flex Shipping–United States Postal Service (USPS): Most orders ship USPS Ground Advantage and takes 7-14 business days. We do our best to ship every order within one business day. Every domestic order should receive a tracking ID so that you can track your order.
Local Pickup: Arrangements can be made to pick up your order locally, in Pendleton, Oregon, if you are in one of the location zip codes. Outside this zip code, and still want to pick up an order (for example, an oil painting) please contact me directly.
Flat Rate–Hawaii & Alaska: Orders for Hawaii and Alaska are shipped at a flat rate.
International Shipping: At this time we do not ship internationally.
International Shipping
We currently do not ship internationally.